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Trackita
Strategy-to-delivery innovation partner — great people, disciplined process, modern technology.
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NSW Customer Service

State Insurance Regulatory Authority.

Governance through real-time access to citizens with 100 million lines of data.

How do you regulate a $3B insurance scheme? By putting the data in the open, searchable and understood — moving reporting from PDF to live data on a website.

DataGovernancePublic transparencyInsurance
State Insurance Regulatory Authority — case study visual
Learning

Government can inspire their citizens to action with data.

Problem

How do you regulate a $3 billion insurance scheme?

Solution

An external portal with searchable data.

Success

Data inspires action.

We established reporting to move from PDF to live data search on a website. Signing off on a database was a big governance step and required the intervention of AI and an analysis engine to find anomalies. The stakeholders needed to understand the user journey to finalise agreement — this led us quickly to establish they talk about wanting but won’t pay. This led to a pilot marketing effort to gain adoption.

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Transport for NSW
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Victoria State Government
Department of Transport
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NSW Government
NSW Department of Education
A legally-approved app that centralises teacher insights and lets 14 governance bodies see them — with a cleansing and t
Higher Education
University of Technology Sydney
UTS has 1,000+ researchers and 2,000 PhD students. We built the case and community model for the hybrid research experie

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