Helping understand roads information in bushfires for all citizens of Victoria.
Following the Royal Commission on bushfires we studied what citizens actually need on evacuation routes — building an evidence base for how road data is collected and shown in an emergency.
For severe events like bushfire, extraordinary research is needed to understand the needs of citizens.
Following findings from the Royal Commission on bushfires we sought to understand the information needed by citizens in a bushfire on roads and evacuation methods.
Apps, API and service design for the collection of data.
A blueprint for the design of new data, changing the way data is collected and displayed in a bushfire.
Going out on Twitter, Facebook and direct to citizens we built a panel of people who had been affected by bushfires. We found accounts from emergency services and frontline workers in council and other services to understand the issues faced in a bushfire. Finding the people with the stories to tell helped us understand the trust issue around council data where most bushfires happen. We built a conference on changing the way the government worked and delivered data on the delivery of information in a bushfire.
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